Duties/Responsibilities:
- Oversees the preparation of statements and bills.
- Maintains and/or ensures maintenance of client records related to invoicing and bill payment.
- Reviews work of billing staff to ensure accuracy, resolving inconsistencies as needed.
- Creates and provides a prioritized list of clients to be invoiced to team members.
- Locates, or assists in location of, hard-to-reach clients.
- Drafts and distributes weekly reports of invoicing and billing metrics.
- Advises staff on proper, legal parameters for collections practices; ensures that all billing actions comply with company, local, state, and federal guidelines.
- Provides customer support to customers with disputes or inquiries concerning invoices or billing process.
- Performs other related duties as assigned.
Required Skills/Abilities:
- At least four years of experience in an hospital environment or an HMO office.
- Excellent verbal and written communication skills.
- Proficient in Microsoft Office Suite or related software.
- Basic understanding of collection practices and laws.
- Excellent interpersonal and supervisory skills.
- Ability to act with discretion, tact, and professionalism in all situations.
- Ability to maintain records and produce reports.
- Extreme attention to detail.
- Candidates should reside within Ikorodu/its environs or be willing to relocate
Job Type: Full-time
Salary: ₦150,000.00 - ₦200,000.00 per month
Ability to commute/relocate:
- Lagos: Reliably commute or planning to relocate before starting work (Required)
